Features

Financials

Earnings & Transactions

By Tutorwise Team•5 min read•Updated 2/7/2026

Your Financials Dashboard is your financial command centre on Tutorwise. Track earnings, view transactions, analyse revenue trends, and understand where your money comes from.

Note

Quick Access: Go to Financials Dashboard to see all your financial data in one place.

Note

Role-Based Financial Data (New!): Your transactions are filtered based on your active role:

  • Client role: See payments made to tutors + referral bonuses received
  • Tutor role: See teaching earnings + referral commissions earned
  • Agent role: See ALL transaction types (teaching, commissions, payments)

Switch roles to see different financial perspectives of your account!

Overview of Your Financials

What You Can See

Real-Time Metrics:

  • Total earnings (all-time)
  • This month's revenue
  • Pending payments (awaiting clearance)
  • Available balance (ready to withdraw)
  • Next payout date

Transaction History:

  • All completed sessions
  • Referral commissions earned
  • Wiselist attribution tracking (removed Feb 2026)
  • Platform fees deducted
  • Refunds and adjustments

Performance Analytics:

  • Revenue trends over time
  • Earnings by subject/service
  • Top-performing listings
  • Client lifetime value
  • Average session price
Success

Data-Driven Growth: Use these insights to optimize pricing, focus on profitable subjects, and identify growth opportunities!

Understanding Your Earnings

Types of Income

Direct Teaching Income:

From completed bookings where you're the tutor:

  • Hourly rate × session duration
  • Platform fee deducted (10%)
  • Net earnings added to balance

Example:

Session: 2 hours @ £50/hour = £100
Platform Fee (10%): -£10
Your Earnings: £90

Payment Timeline:

  • Session completes → Payment processes (24hrs)
  • Added to pending balance
  • Clearing period (7 days)
  • Moves to available balance
  • Weekly payout → Bank account

Transaction Details

Viewing Individual Transactions

Each transaction shows:

Transaction Information:

  • Date and time
  • Transaction type (Session, Referral, Refund)
  • Amount (gross and net)
  • Platform fee breakdown
  • Payment status (Pending, Cleared, Paid Out)

Session Context:

  • Client name
  • Subject taught
  • Session duration
  • Listing used
  • Location (online/in-person)

Filtering & Search:

  • Date range picker
  • Transaction type
  • Payment status
  • Client or service name
  • Amount range
Tip

Tax Time: Use filters to export transactions for specific date ranges. Perfect for tax reporting and accounting!

Transaction Statuses

Pending:

  • Session completed but in clearing period
  • Usually 7 days for new tutors
  • 3 days for established tutors (50+ sessions)
  • Protection against chargebacks

Cleared:

  • Clearing period passed
  • Added to available balance
  • Ready for next payout
  • No longer reversible

Paid Out:

  • Included in weekly payout
  • Transferred to your bank
  • Receipt available
  • Shows payout batch ID

Refunded:

  • Client requested refund (within policy)
  • Amount reversed from earnings
  • Shows original transaction link
  • Explanation provided
  • Yellow warning banner displayed

Disputed (New!):

  • Payment disputed by payer (chargeback)
  • Funds held pending investigation
  • Red alert banner with prominent warning
  • Link to Stripe Dashboard for evidence submission
  • Shows dispute status and reason
  • 7-14 day resolution period
Important

Dispute Alert: If you see a red "Payment Disputed" banner on a transaction:

  1. Click "View in Stripe Dashboard" immediately
  2. Upload evidence (session recordings, messages, completion proof)
  3. Respond within 7 days for best chance of winning
  4. Contact support@tutorwise.com if you need help

Performance Analytics

Revenue Trends

Monthly Performance:

  • Bar chart showing earnings per month
  • Compare year-over-year
  • Identify seasonal patterns
  • Set revenue goals

Week-by-Week Breakdown:

  • Daily earnings visualization
  • Peak days and times
  • Booking frequency
  • Average session value

Growth Metrics:

  • Month-over-month growth %
  • New vs. returning client revenue
  • Revenue per client
  • Hourly rate trends

Earnings by Category

By Subject:

  • Which subjects earn most?
  • Pricing optimization opportunities
  • Demand insights
  • Resource allocation

By Listing:

  • Top-performing services
  • Underperforming listings to improve
  • Price point effectiveness
  • Client acquisition cost

By Client Type:

  • Individual bookings
  • Organisation bookings
  • One-time vs. recurring
  • Referral source performance
Success

Actionable Insight: If GCSE Maths earns 60% of revenue but takes only 30% of your time, consider raising prices or focusing more hours there!

Managing Your Balance

Available Balance

What Is It?

  • Money cleared and ready to withdraw
  • Not yet paid out to bank
  • Accumulates until next payout

Minimum Payout:

  • £20 minimum for tutoring earnings
  • £25 minimum for referral commissions
  • Below threshold: Carries to next week automatically
  • No maximum limit

Upcoming Earnings Projections (New!)

Track Future Earnings: Your Wallet Balance Widget now shows upcoming earnings automatically:

  • Expandable View: Click "Upcoming Earnings" to see when clearing funds become available
  • Grouped by Date: See exactly which dates your money will clear
  • Amount Breakdown: Shows total amount clearing on each date
  • 7-Day Timeline: Funds become available 7 days after session completion

Example:

Upcoming Earnings:
14 Feb 2026: £45.00  (2 transactions)
17 Feb 2026: £90.00  (1 transaction)
20 Feb 2026: £150.00 (3 transactions)

This helps you:

  • Plan cash flow
  • Know when to expect payments
  • Track multiple sessions at once
  • Avoid surprises
Success

Pro Tip: Check "Upcoming Earnings" before making financial plans. You'll know exactly when each payment becomes available!

Payout Schedule (Automated System)

Weekly Automatic Payouts:

  • Every Friday at 10:00 AM UTC (automated batch processor)
  • Includes all cleared transactions (teaching earnings + referral commissions)
  • Transferred via Stripe Connect to your bank
  • Arrives in 2-5 business days

Minimum Thresholds:

  • Tutoring earnings: £20 minimum for payout
  • Referral commissions: £25 minimum for automated payout
  • Below threshold: Carries to next week automatically

Tracking Payouts:

  • Email notification when payout is processed
  • Email notification if payout fails (update bank details)
  • Reference ID for bank matching
  • View all payouts in Financials dashboard
Note

First Payout: May take 7-10 days for initial Stripe verification. Subsequent payouts are fully automated every Friday.

Withdrawals & Bank Details

Update Bank Account:

  1. Go to Account → Payment Settings
  2. Manage Stripe account
  3. Update bank details
  4. Verify new account (micro-deposits)

Manual Withdrawal (New!): You can now request withdrawals directly from the Financials page:

  1. Go to Financials
  2. Click "Request Withdrawal" button (top right)
  3. Review available balance and processing time (2-3 business days)
  4. Confirm withdrawal
  5. Funds transferred to your Stripe Connect account
  6. You'll receive email confirmation

Withdrawal Limitations:

  • Only one withdrawal request can be active at a time
  • Must wait 15 minutes between withdrawal requests
  • Available balance only (clearing funds not eligible)
  • Cannot withdraw if previous withdrawal is processing

Withdrawal History:

  • View all past withdrawals in the new "Withdrawal History" section
  • Track status: Processing, Completed, Failed, Disputed
  • See estimated arrival dates
  • Link to Stripe Dashboard for each payout
Note

Flexible Options: You can request manual withdrawals at any time OR wait for the automated Friday payouts. Choose what works best for your cash flow!

Financial Reports

Generating Reports

Export Options:

  • CSV (Excel-compatible)
  • PDF (formatted statements)
  • Date range customization
  • Filter by transaction type

Use Cases:

  • Tax returns (annual summary)
  • Accounting software import
  • Personal budgeting
  • Business planning

To Generate:

  1. Go to Financials
  2. Set date range and filters
  3. Click "Export" button
  4. Choose format (CSV/PDF)
  5. Download to computer

Tax Information

Important

Tax Responsibility: You're responsible for reporting earnings to HMRC. Tutorwise provides transaction data but not tax advice.

What to Report:

  • All session earnings
  • Referral commissions
  • Any other income received
  • Future: Wiselist commissions (when implemented)

What's Deducted:

  • Platform fees (business expense)
  • Stripe processing fees
  • Bank transfer fees

Recommended:

  • Keep detailed records
  • Consult a tax professional
  • Set aside 20-30% for tax
  • Track business expenses

Troubleshooting

Q: Why is my balance different from what I expected? A: Check for:

  • Platform fees (10% deducted)
  • Pending transactions (not yet cleared)
  • Recent refunds
  • Previous payouts already sent

Q: When will my pending payment clear? A: New tutors: 7 days. Established tutors (50+ sessions): 3 days. Check transaction status for exact date.

Q: I didn't receive my Friday payout. Where is it? A: Check:

  • Email for payout notification (sent when processed)
  • Email for payout failed notification (if bank details issue)
  • Stripe dashboard for transfer status
  • Bank account (may take 2-5 business days to arrive)
  • Minimum balance requirement (£20 teaching, £25 referral commissions)

Q: How do I dispute a refund? A: Email support@tutorwise.com with:

  • Transaction ID
  • Explanation of dispute
  • Supporting evidence We review within 48 hours.

Q: Can I change my payout frequency? A: Not currently. Weekly Friday payouts are standard for all users.

Q: Why was a transaction reversed? A: Possible reasons:

  • Client disputed charge
  • Payment method failed
  • Violation of terms
  • Administrative error Check transaction notes for details.

Q: How do I request a manual withdrawal? A: Click "Request Withdrawal" on the Financials page. You can only withdraw your available balance (not clearing funds). One withdrawal can be processed at a time.

Q: Why can't I request another withdrawal? A: You may have:

  • A withdrawal already processing (wait 15 minutes)
  • No available balance (only cleared funds can be withdrawn)
  • A previous withdrawal that failed (check email)
  • Need to update bank details in Stripe

Q: What does the "Upcoming Earnings" section show? A: It shows when your clearing funds will become available. Click to expand and see grouped earnings by date. Funds clear 7 days after session completion.

Q: What should I do if my transaction shows a dispute banner? A: Act immediately:

  1. Click "View in Stripe Dashboard"
  2. Review dispute reason
  3. Upload evidence (session proof, messages, recordings)
  4. Respond within 7 days
  5. Contact support if you need assistance

Quick Links

Ready to optimize your earnings? Dive into your Financials Dashboard and discover growth opportunities!

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