Billing

Pricing

Transparent Fees & Costs

By Tutorwise Team•4 min read•Updated 1/19/2025

Transparent pricing is important to us. This guide explains all costs for tutors and students on Tutorwise.

Note

For Students: No platform fees. You pay exactly what the tutor charges. For Tutors: 15% platform fee on bookings.

For Students: What You Pay

No Hidden Fees

You Pay Only:

  • Tutor's hourly rate
  • Session duration
  • No booking fees
  • No platform fees
  • No service charges

Example:

Tutor Rate: £40/hour
Session: 1 hour
You Pay: £40

Payment Processing

When Charged:

  • After session completes
  • Within 24 hours of completion
  • Never charged before session

Refund Policy:

  • Cancel more than 24 hours: Full refund
  • Cancel less than 24 hours: 50% refund
  • Tutor cancels: Full refund always

For Tutors: Platform Fees

Standard Commission: 15%

What You Receive:

Session Price:      £100
Platform Fee (15%): -£15
You Receive:         £85

Fee Covers:

  • Payment processing
  • Platform maintenance
  • Student acquisition
  • Customer support
  • Fraud protection
  • Mobile apps

When Fees Apply

Charged On:

  • Completed bookings only
  • Recurring sessions
  • Package deals

Not Charged On:

  • Cancelled sessions (tutor)
  • No-shows (student)
  • Declined bookings

Setting Your Rates

Pricing Guidelines

Consider:

  • Your qualifications and experience
  • Subject and level (GCSE, A-Level, University)
  • Market rates in your area
  • Online vs in-person
  • Session duration options

Typical UK Rates:

  • Primary: £15-25/hour
  • GCSE: £20-35/hour
  • A-Level: £30-50/hour
  • University: £40-80/hour
Tip

Tip: Research similar tutors on the Marketplace to set competitive rates.

Package Discounts

Encourage recurring bookings with package deals:

Suggested Discounts:

  • 5 sessions: 5% off
  • 10 sessions: 10% off
  • 20 or more sessions: 15% off

Example:

  • Regular: £40/hour × 10 = £400
  • Package: £36/hour × 10 = £360
  • Student saves £40, you secure £360 upfront

Payment Methods

For Students

Accepted:

  • Credit/debit cards (Visa, Mastercard)
  • Apple Pay
  • Google Pay

Secure Processing:

  • All payments via Stripe
  • SSL encryption
  • No card details stored on Tutorwise

For Tutors

Receive Payments:

  • Via Stripe Connect
  • Direct bank transfer
  • Weekly automatic payouts
  • Minimum £10 threshold

Enterprise Pricing

High-Volume Tutors

For tutors with 50 or more bookings per month:

Benefits:

  • Reduced commission rates
  • Dedicated account manager
  • Priority support
  • Advanced analytics
  • Marketing assistance

Contact: sales@tutorwise.com

Comparison with Competitors

Platform Fee: 15% Student Fee: £0 Payout Speed: Weekly Support: Included Marketing: Included

Refunds and Cancellations

Student Refunds

Cancellation Policy:

  • More than 24 hours: 100% refund
  • Less than 24 hours: 50% refund
  • No-show: No refund

Processing Time:

  • Instant for cancellations
  • 3-5 business days back to card
  • Automatic, no action required

Tutor Compensation

If Student Cancels:

  • More than 24 hours: £0 (full refund to student)
  • Less than 24 hours: 50% of session price
  • No-show: 100% of session price

Tax Implications

Important

Tax Responsibility: Tutors are responsible for declaring and paying taxes on income earned.

For Tutors:

  • Income is self-employment income
  • Declare on tax return
  • Keep earnings records
  • Consider VAT if over £85k/year

Documentation:

  • Monthly statements available
  • Annual tax summary
  • CSV export for accounting
  • Download from Financials

Need Help?

Need Help?

Pricing Questions?

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