Features

My Students

Client Management

Manage all your students in one place. Track session history, monitor progress, and build lasting relationships with the My Students dashboard.

Note

Tutor Feature: My Students is exclusively for tutors to manage their client relationships.

Accessing My Students

Go to My Students to see:

  • All students you've taught
  • Total sessions per student
  • Last session date
  • Upcoming bookings
  • Session history and notes
  • Contact information

Student List Overview

What You Can See:

Student Cards Show:

  • Name and profile photo
  • Total sessions completed
  • Last session date
  • Subjects you've taught them
  • Average session rating
  • Quick action buttons (Message, Book, View)

Sort & Filter:

  • Active vs. inactive students
  • By subject taught
  • By total sessions (most/least)
  • By last session date
  • Search by name

Student Status:

  • 🟢 Active (booked within 30 days)
  • 🟡 Inactive (31-90 days since last booking)
  • ⚪ Dormant (90+ days)
Tip

Re-engage Inactive Students: Reach out to students who haven't booked in 30-60 days. A friendly message can restart the relationship!

Student Detail View

Click on Any Student to See:

Session History:

  • All completed sessions
  • Date, time, duration
  • Subject taught
  • Session notes (if added)
  • Payments received
  • Session recordings (VirtualSpace)

Progress Tracking:

  • Topics covered
  • Skills developed
  • Improvement areas
  • Goals achieved
  • Next steps recommended

Communication:

  • Message history
  • Quick message button
  • Email notifications sent
  • Booking confirmations

Financial Summary:

  • Total revenue from this student
  • Average session price
  • Payment history
  • Outstanding balances (if any)

Managing Student Relationships

Best Practices:

Track Progress:

  • Add session notes after each meeting
  • Document topics covered
  • Note areas needing work
  • Set goals for next session
  • Celebrate improvements

Stay Connected:

  • Message between sessions
  • Share helpful resources
  • Check in on progress
  • Offer encouragement
  • Build genuine relationships

Encourage Regularity:

  • Suggest recurring bookings
  • Offer package deals
  • Set learning milestones
  • Create accountability
  • Make scheduling easy
Success

Retention Strategy: Students who book 3+ sessions are 5x more likely to become long-term clients. Focus on getting students past session 3!

Adding Session Notes

During or After Sessions:

  1. Go to student's session history
  2. Click "Add Note" on specific session
  3. Write notes about:
    • Topics covered today
    • Student's understanding level
    • Homework assigned
    • Next session focus
    • Parent/student concerns

Why Take Notes:

  • Remember previous sessions
  • Track progress over time
  • Personalize future lessons
  • Show professionalism
  • Handle disputes with records

Note Privacy:

  • Only you can see your notes
  • Not visible to student or platform
  • Stored permanently
  • Exportable for your records

Quick Actions

From Student Card:

Message Student:

  • Opens chat conversation
  • Quick coordination
  • Share resources
  • Follow up on progress

Book Next Session:

  • Suggest available times
  • Send booking request
  • Package deals option
  • Recurring session setup

View Full Profile:

  • See student's complete profile
  • Check learning goals
  • Review preferences
  • Update contact info

Generate Report:

  • Export session history
  • Progress summary
  • Financial overview
  • Shareable with parents

Student Analytics

Performance Insights:

  • Sessions per month trend
  • Retention rate
  • Average session length
  • Revenue per student
  • Lifetime value

Identify Patterns:

  • Peak booking days/times
  • Preferred session lengths
  • Subject preferences
  • Seasonal trends
  • Churn risks

Optimize Your Business:

  • Focus on high-value students
  • Re-engage at-risk students
  • Replicate successful patterns
  • Adjust pricing strategically
  • Improve retention tactics
Note

Data-Driven Teaching: Use student analytics to identify what's working and double down on successful approaches!

Re-engaging Inactive Students

When to Reach Out:

  • 30 days since last session (gentle check-in)
  • 60 days (offer special discount or package)
  • 90 days (re-introduction, ask if they need help)

Message Templates:

30-Day Check-In:

"Hi [Name]! Hope you're doing well! Just checking in - how are you finding [Subject] since our last session? Let me know if you'd like to schedule a follow-up!"

60-Day Re-Engagement:

"Hi [Name]! I have some availability opening up and thought of you. Would you like to book a session? Happy to offer 20% off as a welcome-back bonus!"

90-Day Reconnection:

"Hi [Name]! It's been a while! I hope everything's going well with your studies. If you ever need help with [Subject] again, I'm here. Best of luck!"

Troubleshooting

Q: Why don't I see all my students? A: Check your filters. Students only appear after completing at least one paid session with you.

Q: How do I remove a student from my list? A: You can't remove students, but you can archive them to hide from default view.

Q: Can students see the notes I write about them? A: No, session notes are completely private and only visible to you.

Q: How do I export my student list? A: Click "Export" button in My Students dashboard. Downloads CSV with all data.

Q: What if a student books with multiple tutors? A: They'll appear in each tutor's My Students list independently. No cross-tutor visibility.

Quick Links

Build lasting relationships! Start managing your students effectively with My Students!

Was this article helpful?